Stromboli to Naples Mergellina Ferry Most Popular Questions

• Do ferry schedules change on holidays?

  Ferry schedules often differ on bank holidays and during peak travel periods. Some sailings may run less frequently or at different times of the day. Tip: Always check the operator’s timetable during holiday periods and factor in queueing time at busy ports. 

• Can I amend my ferry tickets?

  You can easily request amendments through “Manage My Booking”, though changes depend on the ferry operator’s policy and availability—and may incur an admin fee plus any fare difference. Alternatively, you can opt for a flexi fare (when available) to enjoy fee-free date, time, vehicle or seat changes (subject to availability). We understand you may have questions such as what happens if your sailing is delayed or cancelled, whether you're entitled to compensation, or what the fees are for cancelling or changing your booking. For guidance on these and other topics, you can find helpful information in our Help Centre. Alternatively, our customer support team is always happy to help.

• Should I book my ferry tickets in advance for better prices and availability

  Ferry prices tend to rise as space onboard the ferry becomes more limited, and cabins or specific seating options can sell out early—especially during school or public holidays. We recommend booking in advance to secure the best fares and seat choices.

• What documents do I need to travel as a foot passenger to Italy?

  The type of documents you'll need when travelling as a foot passenger to Italy depends on your route and nationality. On most international routes, you will need a passport to travel. For domestic routes, you can usually travel with any valid form of ID. If the country you are travelling to is part of the Common Travel Area (e.g. Ireland, Isle of Man), British or Irish citizens may only require minimal ID. Since Brexit, British citizens travelling to EU countries must meet the Schengen entry rules, with stays now limited to 90 days in any 180 days. EU border checks may now also take longer, especially during peak times.