stena_line_stena_mersey

Stena Mersey

224 Reviews

Operated by Stena Line on the Belfast Liverpool Birkenhead route

Fully refurbished in 2012, The Stena Mersey offers a range of facilities to make your journey relaxing and comfortable. In addition to a choice of comfortable lounge areas you'll find a coffee area, a restaurant, cinema, children’s play area an onboard shop, a selection of cabin accommodation, Pod area with IMacs, en-suite cabins, shops, free Wi-Fi and more!

Onboard Cabins / Reserved Seating

The Stena Mersey features comfortable 4 berth en-suite cabins in a choice of inside and sea view (outside).

Onboard Food and Drink

In the Metropolitan bar and grill there is a full menu available on both day and evening sailings. Vegetarian options and kids meals are also available.

The Barista Coffee House offers a variety of coffees, speciality teas and tasty hot or cold snacks.

Onboard Shopping

A wide selection of goods are available in the onboard shop from perfume and jewellery to souvenirs and confectionary.

Additional Onboard Facilities

There is a cinema onboard the Stena Mersey offering you entertainment all the way! You can also get online while at sea either in the Pod lounge using the IMacs provided or via the free Wi-Fi using your own device.

Travelling with Children

Young passengers will be spoilt for choice in the Stena Mersey children’s play area (for children under the age of 10) complete with numbered block games, mouse hole maze, slung net bridge, crazy mirrors and a squeezer chicane. 

The children's play area is always open however, children must be supervised by an adult.

Baby changing facilities are available beside the Children’s Play Area.

Accessibility

All areas on the Passenger Deck (Deck 5) are accessible to customers with disabilities. A lift operates between the Main Deck and Passenger Deck.

Please Note: Whilst we have taken great care in making our Stena Mersey guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.

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Onboard Stena Mersey

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Stena Mersey Reviews

4.5
out of 5

98% of our customers recommended this ship

  • General:4.4
  • Staff:4.7
  • Catering:4.2
  • Punctuality:4.6
  • Cleanliness:4.6

  • "Transport"

    Everything about the the ferry sailing was excellent, however as a foot passenger arrival at Belfast was a problem due to lack of transport options. There were a lot of people waiting around for taxis that were in very short supply. Foot passengers by their very nature are going to be reliant on public/organised transport, for instance a shuttle into city centre could be provided, even if there was a charge. Without that I would not recommend to friends/family/other.

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      No

    Reviewed by Anonymous who travelled with Stena Line on Stena Mersey

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  • "Mixed experience "

    I was disappointed that both our outgoing and return sailings were cancelled due to technical reasons and had to be rebooked. The sailings themselves were both good.

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    Reviewed by Susan who travelled with Stena Line on Stena Mersey

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  • "Trip to family in Ireland"

    Trip over to Belfast was fantastic we managed to book the Stena plus lounge. This is definitely worth doing. On fortunately we choice Monday 22nd to return when the ferry was packed with returning golf fans. We were unable to book the Stena plus lounge this time. It might be good if not all spaces are booked on line and some are kept for those who want to upgrade on the day. Just unlucky with the date we picked. Unfortunately with the return crossing being very busy, there were issues with toilets being blocked and being out of action. All the staff on board on both journeys were very helpful and accommodating could not fault the service you receive. Looking forward to our next trip will definitely use the Stena plus lounge again. (will check dates next time for any events)

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    Reviewed by Alan who travelled with Stena Line on Stena Mersey

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  • "Stena experience "

    Excellent Staff Cabin clean Meals good service and good standard

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    Reviewed by Wallace who travelled with Stena Line on Stena Mersey

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  • "Liverpool to Belfast overnight"

    Staff polite and kind and very professional. Cabin clean and comfortable

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    Reviewed by Carole Dunn who travelled with Stena Line on Stena Mersey

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  • "Good sailing"

    Very efficient checking in system with registration plate recognition although we did have all the paperwork as a back up. Plenty of room onboard to stretch your legs even lie down if you wanted. Food and drink choices were fine if you required. Plenty of sockets to charge up phones etc. TV lounge and TVs showing different channels meant there was entertainment for nearly everyone. Kids play area too. On our return journey we selected a cabin at £20 which was money well spent. We managed to get 4 hours sleep and after all the early mornings we had recently meant we were refreshed for the rest of the day.

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    Reviewed by Stephen who travelled with Stena Line on Stena Mersey

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  • "Excellent service"

    Sailed to/from Belfast , impressive service from arriving at the port to disembarkation. Good choice of food, reasonably priced, pleasant and professional service

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    Reviewed by Rodney who travelled with Stena Line on Stena Mersey

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  • "Crap and scamming service"

    Went on line to book a ferry for 2 people and 2 dogs from Birkenhead to Belfast. After putting the details in and going to payment. It told me it was £343.00. What a great price. I paid by PayPal, so fast and easy. When we got to the ferry port to check in. We were told we have to pay an extra £15 for the dogs, after arguing with a member of staff about the payment they also told us there was no room for them. We also had the same problem coming back. We had to pay again for the dogs and was told there was no room. On both trip there was 5 free cages. The reason we had the problem was the person (Dan) took my booking on line and then made the booking with stenaline didn’t book my dogs in the kennels him booked them to stay in the car. No way am I leaving my dogs in a car for over 8 hours. After callings to so many people it still never got sorted. So to everyone that reads this go direct to stena line. This was the first and it will be the last time I use direct S**t ferries

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    Reviewed by Wayne who travelled with Stena Line on Stena Mersey

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  • "great trip"

    easy to book, nice boat, good services on board, food good.

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    Reviewed by George who travelled with Stena Line on Stena Mersey

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  • "Belfast to Birkenhead with a bike. "

    Bikeride from City centre to Port is quite dangerous. Some cycle lanes but lots of difficult junctions. Easy to book on line but I was charged £10 extra for the bike at the Port even though I clearly said on the website I was taking it..It seems it you could probably just turn up with a bike and get on. Ship was clean and comfy. I had trouble logging on to WiFi at first but it connected later. Found out there was some damage to my bike which I didn't notice at first.

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      Yes

    Reviewed by David who travelled with Stena Line on Stena Mersey

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  • "Birkenhead -Belfast-Birkenhead "

    Really good facilities, nice cabin comfy bed , en suite TV ,in the Stena + lounge the selection of snacks good, and wine!!

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      Yes

    Reviewed by Mandi who travelled with Stena Line on Stena Mersey

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  • "Great trip across the Irish Sea"

    Took the caravan over to Belfast for 10days. The ferry was smooth and enjoyable.

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    Reviewed by Nicholas who travelled with Stena Line on Stena Mersey

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  • "Plain sailing"

    Very good service staff really helpful. Cabin very clean. Food a bit pricey but when u get coffee keep receipts and get second half price. On the whole would recomend.

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    Reviewed by Stephen who travelled with Stena Line on Stena Mersey

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  • "Stena crossing to/from Belfast "

    Have made 4 crossings so far on this route with stena and will continue to do so. Lovely ships and cabins and so clean. Staff have always been more than helpful ... couldn't fault anything

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    Reviewed by Patricia who travelled with Stena Line on Stena Mersey

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  • "Liverpool - Belfast "

    Excellent experience travelling with Stena Line, the staff were extremely friendly and helpful and made the trip hassle free and very enjoyable!

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    Reviewed by Catherine who travelled with Stena Line on Stena Mersey

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  • "Comfortable room, delicious food with great vegetarian options"

    Stena line really exceeded my expectations! Everything was well organised and streamlined from start to finish and we arrived and departed port exactly on time. The food is tasty and affordable and the rooms are quiet and clean. My one complaint is that my stowed luggage was saturated underneath and squashed on top as other people's luggage had been dumped on my suitcase. It took a few hours to dry and I have no idea how this could have happened.

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    Reviewed by Bonnie who travelled with Stena Line on Stena Mersey

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  • "Great sailing between Belfast and Liverpool "

    This was my first time on this crossing. Really impressed with clean comfortable boat, great facilities, really good food and drink and truly helpful and cheerful staff. Punctual and comfortable in every way. I’ll definitely travel this way again as part of my movement towards a greener lifestyle. Delighted with my trip.

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    Reviewed by Amanda who travelled with Stena Line on Stena Mersey

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  • "Great Service"

    The whole experience was great. I told the staff I had a few mobility problems. They helped me off the bus and took us to the lift. Once seated in the Stena Plus Lounge the waitress came over and said she would sort a wheelchair for me on departure. It makes a difference when staff go beyond the duty to assist. Food was good and we had lunch also. Soup and crusty bread but was enough with all the other nibbles in the lounge. Departure went smoothly. We also went from Scotland to Belfast as part of our National express fare. Also very good.

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    Reviewed by Eunice who travelled with Stena Line on Stena Mersey

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  • "Problem Free"

    Excellent, just can't find any faults, from booking to boarding, everything ran like clockwork, the facilities very good, staff so polite, cabin spotless, sailed and docked on time, will certain book again.

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    Reviewed by Janet who travelled with Stena Line on Stena Mersey

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  • "Long but not bored !"

    I went from Liverpool to Belfast. It's an 8-hours trip so I was expecting to really being bored quickly... Actually, the ship is so big with many facilities ! You can just walk through the beautiful and big common rooms, go outside to watch the sea, smoke and make your dog some exercise. You have a News room with comfortable chairs and many tables, couches and stuff to rest, read a book, listen to music... You even have a cinema room to watch some movies. It's not really a big thing but it really helps and I appreciated this very much. The staff is friendly and welcoming. The food wasn't such a big thing, I would recommend to bring your own food. The minus is the way to go to the ferry from the city. From Liverpool I found no bus or clear way to go. To go to Belfast, there's one bus but we couldn't spot the bus stop. We had to walk for 5min to take the third stop. But there's a way, so it was great for that.

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    Reviewed by Lucie who travelled with Stena Line on Stena Mersey

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